Reporting Suspected Vulnerabilities

If you encounter or find a suspected vulnerability in CIARRA products, we would appreciate it if you could quickly inform our . Please report suspected vulnerabilities through specified channels in accordance with the security mechanisms.

Vulnerability Reporting Channels

Please report suspected vulnerabilities in CIARRA products via email. CIARRA is ready to respond immediately to any suspected vulnerabilities reported by security researchers, industry organizations, customers, and suppliers.

Channel

Description

Email address: support@ciarraappliances.com

Generally, you will receive an email confirmation letter from CIARRA within 120 hours and get informed of the handling progress based on the actual situation.